How Leaders Make Sure They Get the Real Story

No matter how hard you try to create a safe, egalitarian atmosphere in your workplace, you are still the boss or, at the very least, a major influencer. When people realize this fact, what they say to you becomes delivered through that lens. Surprised that you never hear bad news until it’s too late? Don’t […]

Read More

Five Techniques for Successful Team Communication

as well as a variety of backgrounds, viewpoints, skill sets, and perspectives. Ideally, teams make everyone feel that he or she has a voice in outcomes, thereby democratizing organizations, enhancing the learning process, and inspiring commitment. However, we may have been on dysfunctional teams, and in many cases, we end up frustrated and wishing that […]

Read More

Avoid Traps that Inhibit your Mentoring Effectiveness

Too often, we forget that mentoring is primarily about developing a strong professional relationship that benefits both parties and provides valuable support and assurance to someone looking for the best way to progress in one’s career. Most mentors take their role and responsibility seriously but their noble intentions can undermine the success of the initiative.  […]

Read More

Three Critical Success Factors for Starting a New Job

You made it through the interviews and got a great job offer. The salary was more than you expected. Now it’s up to you to make this transition a success. We all know how critical first impressions can be, and you can be sure that everyone is sizing up the new employee and making an […]

Read More

Four Magic Words that People Can’t Resist

In today’s flatter, team-based organizations, you must successfully engage others in order to benefit from their expertise and advice. However, in our aggressive, largely individualistic culture, we recognize that other people may be turf protective and reluctant to share information that appears to give another person an advantage. How, then, do we encourage others to […]

Read More

Getting the Answers You Need: Asking Questions Effectively

Leaders need to be able to discover what’s really going on in their organizations and identify solutions to solve problems facing the company. Whether you are a senior manager, a department head, or a team leader, if you know how to ask good questions and then listen carefully to the answers, you will be ahead […]

Read More

Five Essential Leadership Behaviors

Keep your promises, follow up, and follow through Leadership today is increasingly about leaders who serve and followers who empower that person to lead them. Once the leader stops serving, the followers may cease to empower or recognized that person as their leader.  The result is wasted energy, lower productivity, and damaged morale. What a […]

Read More

Five Critical Mistakes that Leaders Should Avoid

People who lead or who aspire to leadership have plenty of available advice about how they should behave as inspiring leaders. However, sometimes we benefit from knowing what behaviors to avoid, and leadership is no exception. Often, well-intentioned leaders may overlook some action or inaction that can derail their leadership effectiveness. One of the challenges […]

Read More

Admit your mistakes: #4 of Five Essential Leadership Behaviors

Some argue that admitting your mistakes can send a message of weakness or incompetence but a leader who can say “I was wrong” can increase his or her credibility five-fold.  People know that no one is infallible.  Often the followers see the leader’s mistake as it unfolds, so for someone to deny, cover up, or […]

Read More