Recognize the Impact of the “Second” Thank You

Gift giving is essentially about establishing and maintaining relationships. We give gifts to acknowledge someone’s life (birthday), accomplishment (graduation), new beginnings (baby) and many other reasons for celebrations or sometimes even condolences. Even when we give obligatory gifts, such as a holiday present to Aunt Emily whom we rarely see but who expects a gift), […]

Read More

Three Critical Success Factors for Starting a New Job

You made it through the interviews and got a great job offer. The salary was more than you expected. Now it’s up to you to make this transition a success. We all know how critical first impressions can be, and you can be sure that everyone is sizing up the new employee and making an […]

Read More

Four Magic Words that People Can’t Resist

In today’s flatter, team-based organizations, you must successfully engage others in order to benefit from their expertise and advice. However, in our aggressive, largely individualistic culture, we recognize that other people may be turf protective and reluctant to share information that appears to give another person an advantage. How, then, do we encourage others to […]

Read More