LMA Communication

Management

How Leaders Make Sure They Get the Real Story

No matter how hard you try to create a safe, egalitarian atmosphere in your workplace, you are still the boss or, at the very least, a major influencer. When people realize this fact, what they say to you becomes delivered through that lens. Surprised that you never hear bad news until it’s too late? Don’t …

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Five Techniques for Successful Team Communication

Teams typically outperform individuals because they benefit from the team’s collective IQ as well as a variety of backgrounds, viewpoints, skill sets, and perspectives. Ideally, teams make everyone feel that he or she has a voice in outcomes, thereby democratizing organizations, enhancing the learning process, and inspiring commitment. However, we may have been on dysfunctional …

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Getting the Answers You Need: Asking Questions Effectively

Leaders need to be able to discover what’s really going on in their organizations and identify solutions to solve problems facing the company. Whether you are a senior manager, a department head, or a team leader, if you know how to ask good questions and then listen carefully to the answers, you will be ahead …

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Five Critical Mistakes that Leaders Should Avoid

People who lead or who aspire to leadership have plenty of available advice about how they should behave as inspiring leaders. However, sometimes we benefit from knowing what behaviors to avoid, and leadership is no exception. Often, well-intentioned leaders may overlook some action or inaction that can derail their leadership effectiveness. One of the challenges …

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