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Making business intelligence your personal business is a critical activity if you want to advance your career, grow your business, or make a difference in your organization. Browse our communication and leadership articles and start growing today.

Leaders need to be able to discover what’s really going on in their organizations and identify solutions to solve problems facing the company. Whether you are a senior manager, a department head, or a team leader, if you know how to ask good questions and then listen carefully to the

Keep your promises, follow up, and follow through Leadership today is increasingly about leaders who serve and followers who empower that person to lead them. Once the leader stops serving, the followers may cease to empower or recognized that person as their leader.  The result is wasted energy, lower productivity,

People who lead or who aspire to leadership have plenty of available advice about how they should behave as inspiring leaders. However, sometimes we benefit from knowing what behaviors to avoid, and leadership is no exception. Often, well-intentioned leaders may overlook some action or inaction that can derail their leadership

Job searches can be nerve wracking and the stress level spikes in the all-important interview. Too often, our mouth starts working before we engage our brain, and we run the risk of saying things that either destroy or diminish the chances of landing that plum position. Of course, you want

Leaders who possess personal power as well as positional power (power that comes from their job) are able to achieve far greater results than someone we follow just because he is the department head or the vice president. Effective leaders don’t get caught up in a sense of their own

Some argue that admitting your mistakes can send a message of weakness or incompetence but a leader who can say “I was wrong” can increase his or her credibility five-fold.  People know that no one is infallible.  Often the followers see the leader’s mistake as it unfolds, so for someone

In a world where history happens before our eyes, and cataclysmic change has become the norm, most people are eager for wise, strong, and compassionate leadership—in our work, our organizations, and our governments. Atlanta-based consultant, Dr. Timothy Irwin points out that most leaders have a need for affiliation.  In other

Although leadership styles may vary widely, certain qualities seem particularly appropriate for today’s stressful and dynamic workplace.  We have all worked with the person who is a great mentor on some days, and on others, we are sure that her evil twin has taken her place.  Some people have a

Leadership today is increasingly about leaders who serve and followers who empower that person to lead them.  Once the leader stops serving, the followers may cease to empower or recognized that person as their leader.  The result is wasted energy, lower productivity, and damaged morale. What a leader says carries

Largely, we live in a winner-take-all society. An NFL team can battle its way through a grueling regular season and intense playoffs and still be tagged a loser for coming up short in the Super Bowl. In the workplace, many businesses draw heavily on sports metaphors to encourage the “thrill