How Leaders Gather Information
All who manage or lead others struggle with making decisions that have the potential for being unpopular, incorrect, or for having a negative impact on business or morale. The issue is exacerbated when the information on which the decision was made is faulty. That is, the decision maker had only part of the facts or worse, the real facts were filtered by well-meaning, but cautious associates.
This course will help those in authority recognize and avoid mistakes often made in information-gathering. Additionally, it will help them learn and implement the elements of a powerful conversation, as well as focus on three necessary competencies that leaders must develop to gather information.