How Leaders Make Sure They Get the Real Story

No matter how hard you try to create a safe, egalitarian atmosphere in your workplace, you are still the boss or, at the very least, a major influencer. When people realize this fact, what they say to you becomes delivered through that lens. Surprised that you never hear bad news until it’s too late? Don’t […]

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Four Magic Words that People Can’t Resist

In today’s flatter, team-based organizations, you must successfully engage others in order to benefit from their expertise and advice. However, in our aggressive, largely individualistic culture, we recognize that other people may be turf protective and reluctant to share information that appears to give another person an advantage. How, then, do we encourage others to […]

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