Four Magic Words that People Can’t Resist

In today’s flatter, team-based organizations, you must successfully engage others in order to benefit from their expertise and advice. However, in our aggressive, largely individualistic culture, we recognize that other people may be turf protective and reluctant to share information that appears to give another person an advantage. How, then, do we encourage others to […]

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Three Ways to Combat a Chronic Complainer

Your coworker may be dedicated, hard-working, and good at her job. However, her active criticism of any and everything gets on coworker’s nerves and makes us want to insulate ourselves from her rants. Complainers sap energy from an organization because they make sure that every cloud has a lead lining. They make things look worse […]

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Getting the Answers You Need: Asking Questions Effectively

Leaders need to be able to discover what’s really going on in their organizations and identify solutions to solve problems facing the company. Whether you are a senior manager, a department head, or a team leader, if you know how to ask good questions and then listen carefully to the answers, you will be ahead […]

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